FAQ
frequently asked questions
How do I order custom photo magnets?
Choose your magnet pack size, upload your favorite photos, and place your order. We’ll turn your photos into custom magnets and ship them straight to you!
Do you offer local pickup?
Yes! Free local pickup is available in the Appleton area. Select Local Pickup — Appleton Area Only at checkout. Once your Good Snaps are ready, we’ll email you with the pickup location and details.
Do you offer photo magnets for events?
Yes! Good Snaps can bring the fun to weddings, corporate events, parties, showers, reunions, and more. We create custom photo magnets on-site so your guests can leave with a personalized keepsake from your event. Visit our Events page to learn more or get in touch about your date.
What kind of photos work best?
Clear, bright, high-quality photos work best! For the best results, avoid blurry or very dark images. Keep in mind that your photo may be slightly cropped to fit the square magnet shape, so photos with a little extra space around faces or important details are ideal.
How long will my order take?
Custom photo magnet orders are typically made within 2–5 business days. Once your order ships, delivery time depends on the shipping option selected at checkout. You’ll receive tracking information as soon as your Good Snaps are on the way!
What if there’s a problem with my order?
We want you to love your Good Snaps! If your order arrives damaged, contains a printing or production error, or you receive the wrong item, email us at hi@goodsnapsco.com with your order number and a photo of the issue. We’ll be happy to make it right.
Can I use a different photo for each magnet?
Absolutely! You can upload a different photo for each magnet in your pack, or use the same favorite photo more than once—it’s completely up to you.
Can I return or exchange my magnets?
Because each set of Good Snaps is custom-made using your photos, we’re unable to accept returns or exchanges for change of mind or issues with customer-submitted photo quality. If your order arrives damaged, has a printing or production error, or you receive the wrong item, contact us at hi@goodsnapsco.com and we’ll make it right.