Refund policy

1. Order Processing

Custom Magnet Orders: 2–5 business days. If you need expedited shipping or a specific delivery date, email us at hi@goodsnapsco.com

2. Shipping

Shipping times vary based on location: 3-5 days.

You will receive a tracking number once your order ships. 

If you need to update your shipping info, contact us ASAP—orders not yet shipped can be updated.

3. Refund Policy

Because our photo magnets are custom-made using your photos, we’re unable to accept returns or offer refunds for change of mind or customer-submitted photo quality.

We want you to love your Good Snaps. If your order arrives damaged, contains a printing or production error, or you receive the wrong item, please contact us at hi@goodsnapsco.com and we’ll make it right.

Please include your order number and a photo of the issue when contacting us so we can help as quickly as possible.